Shipping Information
Fast, reliable delivery across Australia
Our Fulfillment Model
VoltShop (Katalena Enterprises Pty Ltd, ABN 52 650 313 732) operates as an authorized electronics retailer working with trusted Australian suppliers and distribution partners. Products are shipped directly from our supplier warehouses to ensure you receive authentic, quality products at competitive prices.
This direct fulfillment model allows us to offer a wider product range without the overhead of maintaining large inventory, passing the savings on to you while maintaining quality standards.
Shipping Options
FREE Shipping
Enjoy FREE shipping on ALL orders across Australia - no minimum purchase required!
Delivery Times by Region
| Region | Delivery Time |
|---|---|
| Major Cities (Sydney, Melbourne, Brisbane) | 5-10 business days |
| Perth Metro | 7-12 business days |
| Adelaide Metro | 7-12 business days |
| Regional NSW, VIC, QLD | 7-12 business days |
| Other States & Territories | 10-15 business days |
| Remote Australia | 12-20 business days |
How Shipping Works
Order Placed
Your order is received and confirmed
Processing
We pick and pack your items (1-2 business days)
Dispatched
Your order is shipped with tracking number
Delivered
Package arrives at your doorstep
Shipping Policy
Free Shipping
All orders over $100 qualify for free standard shipping
Order Tracking
Track your order in real-time with our tracking system
Secure Packaging
All items are carefully packaged to ensure safe delivery
Important Information
Processing Time: Orders are processed within 1-3 business days. We coordinate with our supplier warehouses to prepare your shipment.
Delivery Times: Delivery times are estimates and may vary due to product availability, warehouse location, customs processing, carrier delays, or other factors beyond our control.
Warehouse Locations: Products ship from authorized supplier warehouses located throughout Australia to ensure authenticity and quality.
PO Boxes: We can ship to PO boxes using standard shipping.
Tracking: All orders include tracking. Please allow 24-48 hours after shipping notification for tracking to become active.
Missing Items: If your package shows delivered but you haven't received it, please contact us at voltshop.au@gmail.com or call 0430 333 416.
International Shipping: Currently, we only ship within Australia.