Cookie Policy

Last updated: November 7, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

At VoltShop, we use cookies to enhance your shopping experience, analyze website traffic, and personalize content and advertisements.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, shopping cart functionality, and access to secure areas of the website.

  • Session management
  • Shopping cart persistence
  • Security and authentication
  • Load balancing

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if they get error messages from web pages.

  • Google Analytics for website traffic analysis
  • Page load times and performance monitoring
  • Error tracking and debugging

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

  • Language preferences
  • Recently viewed products
  • User interface preferences
  • Location-based services

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns.

  • Targeted advertising
  • Social media integration
  • Retargeting campaigns
  • Conversion tracking

3. Third-Party Cookies

We work with trusted third-party services that may also set cookies on your device:

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Learn more: Google Privacy Policy

Stripe

Our payment processor uses cookies to ensure secure transactions and prevent fraud.

Learn more: Stripe Privacy Policy

Social Media Platforms

Social media widgets and sharing buttons may set cookies from platforms like Facebook, Twitter, and Instagram.

4. How Long Do Cookies Last

Cookies can be either "session" cookies or "persistent" cookies:

Session Cookies

These are temporary cookies that are deleted when you close your browser. They help us maintain your session while you browse our website.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They help us remember your preferences and provide a better user experience on return visits.

  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year

5. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View what cookies you have and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Privacy, search, and services → Cookies and site permissions

6. Impact of Disabling Cookies

While you can disable cookies, please note that this may affect your experience on our website:

  • You may need to re-enter information more frequently
  • Some features may not work properly
  • Your preferences may not be saved
  • The shopping cart may not function correctly

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: privacy@voltshop.com.au

Phone: 1800 VOLT SHOP

Address: VoltShop, Sydney, Australia