Privacy Policy

1. Introduction

At VoltShop ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Payment information (processed securely through Stripe)
• Order history and preferences
• Account credentials and profile information
• Communication preferences

Automatically Collected Information

• Browser type and version
• Operating system and device information
• IP address and location data
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and assistance
• Sending order confirmations and shipping updates
• Improving our website and services
• Personalizing your shopping experience
• Sending promotional communications (with your consent)
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business
• Payment Processing: Payment information is processed by Stripe in accordance with their privacy policy
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment processing through Stripe
• Regular security audits and updates
• Access controls and employee training

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your personal data

To exercise these rights, please contact us at voltshop.au@gmail.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: